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I'm in touch

I'm in touch

What is "I'm in touch"?

I'm in touch is a remote access service that allows you to easily connect and interact with your home or office PC to obtain all the information you need, when you need it.

Using any computer or wireless device that has an Internet connection, you can access your Microsoft® Outlook and Outlook Express emails, attachments, calendar, contacts, PC files and applications from anywhere in the world. Increase productivity and improve customer satisfaction with real-time access to the information you need so that you can respond quickly and efficiently to business matters when you're out of the office.

Enjoy the convenience of accessing your computer using any PC connected to the Internet – a PC at your company branch office, your friend’s house, a hotel business center, an airport Internet kiosk, or your PC at home.
Imagine the convenience of being able to access files at the office without being at the office. If you're looking for ways to escape the office but need to be in constant touch for file updates and email then you could find that this 30 day free trial of I'm in touch is just what you've been looking for. I'm in touch is software which securely and easily allows you to access files and data when you're away from your main pc.

Get a 30 day free trial of I'm in touch

Use I'm in touch for:

• Remote Email - waiting for an important email but need to travel out of the office? I'm in touch allows you to do just that!
• Contact Management Software - keep up to date with contact information by accessing your contact info when you're away from the office.
• Online Calendar Software
• File Management
• PC Remote Control
• Streaming Video Software
• Wireless Email
• Remote Access Service Demo

I’m InTouch will prove to be your most valuable commodity:

• Work anywhere!
  
• 30 day free trial - wow! You get to try it out for 30 days free.
  
• Eliminate the tiresome task of synchronizing data and devices
  
• Eliminate the hassle of a “full” e-mail account
  
• Eliminate the excess luggage of carrying a laptop or notebook computer
  
• Eliminate missing files when your on the road - no more wishing you had this file or that database, you'll have easy access to sites
  
• Eliminate expensive e-mail notification and remote e-mail services
  
• Eliminate expensive VPN solutions or remote access servers
  
• Eliminate common slow “screen replication” remote control solutions
  
• Enjoy quick secure access to your e-mail
  
• E njoy quick secure access to your contacts
  
• Enjoy quick secure access to your calendar
  
• Enjoy quick secure access to network drives
  
• Enjoy quick secure access to your desktop applications - I’m InTouch provides data encrypted, password protected access to your e-mail and files using any browser AND works with any firewall, gateway or router without compromising the security of your PC or Network.
  
  
• Enjoy the freedom associated with wireless notification
  
• Enjoy the convenience of I’m InTouch - it'll make your computering so much easier. - Choose any available computer or wireless device connected to the Internet to interact with your home or office computer
  
• Enjoy fast economical secure access with I'm InTouch - Free technical support and upgrades are included.
  
• Its easy! An easy installation and set-up on your home or office computer. So now, when you’re away simply log in using any web browser

Frequently Asked Questions

Can you tell me how I’m InTouch works?

Install I'm InTouch on the computer that you wish to remotely access. After installing the program, you will be requested to activate your computer on the I'm InTouch network by giving it a Computer Name. 01 Communique's secure data center technology will use this Computer Name to track your computer's Internet IP address and your subscription status.

After activating your computer, you can now enjoy remote access to your computer. Simply go to https://locator.01com.com/ and login using your Computer Name, Login Name and Password to authenticate your access. The secure data center technology will establish a connection between the device you are currently logging in from and your remote computer registered on the I'm InTouch network. All connections use Secure Socket Layer (SSL) 128 bit key encryption to ensure complete data security - the same technology used by most online banking applications.

For a more detailed description of how I'm InTouch works, including an architecture overview, see How It Works on the site

Do I need additional software on my remote device?

No, the remote device only requires an Internet browser and live connection to the Internet.


Does my computer always need to be turned on?

Yes, to interact with your computer it must be running and connected to the Internet. There is no way to “power-on” the computer remotely. If you are concerned that someone may try to access your computer while you are away from the office, you can create a password-protected screen saver.


Do I need a static IP address on my computer running I'm InTouch?

No, the I’m InTouch service can use any type of Internet connection, even if it changes regularly, commonly referred to as Dynamic IP addressing.

For more FAQ please visit the I'm in Touch site
I'm in touch

I’m InTouch – General Questions

What is I’m InTouch?

What can I do with I’m InTouch?

What are the system requirements for running I’m InTouch?

What devices can I use to access my computer?


Security Overview

What are the security features of I’m InTouch?

Where are my passwords stored?

How can I change my passwords?

Have you had any 3rd party security audits conducted of I’m InTouch?


Configuring I’m InTouch to Work in Different Network Environment

What configuration options do I have?

If I wish to use the Direct Peer-to-Peer Configuration, how does I'm InTouch work?

Will I’m InTouch work if I Have A Router or Firewall?

Will I’m InTouch work if I use a Router/NAT to share a single Internet connection among multiple PCs on the LAN?

Will I’m InTouch work if I have a proxy server installed?

Will I’m InTouch run on a Windows XP Professional system with XP’s built-in firewall enabled?


How to use I’m InTouch

How do I login from a remote computer?

How do I login from a wireless device?

Do I need to synchronize my wireless device with my desktop?


I’m InTouch Service Fees

Can I trial I'm InTouch?

What are the fees for I'm InTouch?

How do you bill me for I'm InTouch?

Can I change my billing from monthly or annual?

How do I cancel I'm InTouch?

What is your policy on upgrades?


Remote Access Questions

When logging in I receive the message “The IP address of your I’m InTouch has not been found in the database” or “Connection Refused”. What is the problem?

When accessing the File Management feature I am required to enter a User Name and Password. I enter my I’m InTouch information and it does not work. What am I doing wrong?

What is the Java error I receive when I click on the Remote Control or Video Streaming feature?

What do I need to perform Video Streaming on my Pocket PC?

Using the Remote Control feature I sometimes have trouble starting programs by double-clicking on the icons displayed on the desktop. Is there any other method to start the programs?
I'm in touch